Frequently Asked Questions

Opening an account with Crypto Trust Chain is simple and takes under five minutes. Click the "Get Started" button, fill in your personal details, verify your identity with a valid government-issued ID, and you're ready to start trading. There are no account opening fees.

We require a valid government-issued photo ID (passport, driver's license, or national ID card) and a proof of address document (utility bill, bank statement, or official government letter) dated within the last three months.

Our minimum deposit starts at $100. Different account types and investment plans may have varying minimum requirements. We accept deposits via bank wire transfer, credit/debit card, and cryptocurrency.

Most accounts are verified within 1-2 business hours during working days. In some cases, additional documentation may be requested, which could extend the process to 24 hours.

Crypto Trust Chain offers access to over 500 instruments across five major asset classes: Forex (70+ pairs), Stocks (800+ equities), Cryptocurrencies (50+ assets), Indices (20+ global benchmarks), and Commodities (metals, energy, and agriculture).

Leverage varies by asset class: Forex up to 1:500, Indices up to 1:200, Commodities up to 1:200, Shares up to 1:20, and Cryptocurrencies up to 1:100. Higher leverage increases both potential profit and risk.

Forex and most instruments are available from Sunday 22:00 GMT to Friday 22:00 GMT. Cryptocurrency markets are open 24 hours a day, 7 days a week, including weekends and holidays.

Yes, we provide a free demo account preloaded with $100,000 in virtual funds. The demo account mirrors our live platform exactly, allowing you to practice strategies and explore tools without any financial risk.

We accept deposits via bank wire transfer, Visa/Mastercard, and major cryptocurrencies (BTC, ETH, USDT). Bank wire deposits are processed within 1-3 business days. Card deposits and crypto deposits are credited instantly.

Crypto Trust Chain does not charge any deposit fees. However, your sending bank or payment processor may apply their own transaction fees. Cryptocurrency network fees apply when depositing crypto.

Withdrawal requests are processed within 24 business hours. Bank wire transfers typically arrive within 2-5 business days. Card withdrawals take 3-5 business days. Cryptocurrency withdrawals are processed within 1-4 hours.

The minimum withdrawal amount is $50 for bank transfer, $10 for cryptocurrency, and $20 for card withdrawals. There are no maximum withdrawal limits.