Compliance

Legal & Regulation

Our commitment to transparency, compliance, and the protection of our clients' interests.

Terms of Service Privacy Policy Regulation Risk Disclosure

Terms of Service

Last Updated: February 2026

1. Agreement

By accessing and using the Crypto Trust Chain platform and services, you agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and Crypto Trust Chain Ltd. If you do not agree with any part of these terms, you must not use our services.

2. Eligibility

Our services are available to individuals who are at least 18 years of age and legally eligible to enter into a binding agreement in their jurisdiction of residence. You must provide accurate, complete, and current personal information during the registration process and maintain its accuracy throughout your relationship with us.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized access or use of your account. Crypto Trust Chain will never ask for your password via email, phone, or any other communication channel.

4. Trading Services

Crypto Trust Chain provides execution-only trading services. We do not provide personalized investment advice. All trading decisions are made solely by you. We provide market data, analysis tools, and educational resources to support your decision-making, but these should not be considered as investment recommendations.

5. Fees and Charges

All applicable fees, including spreads, commissions, swap rates, and any other charges, are clearly disclosed on our website and within the trading platform. We reserve the right to modify our fee schedule with 30 days' prior notice to clients.

6. Termination

Either party may terminate this agreement at any time with written notice. Upon termination, you must close any open positions and withdraw remaining funds. Crypto Trust Chain reserves the right to suspend or terminate accounts that violate these terms, applicable laws, or regulations.

Privacy Policy

Last Updated: February 2026

Information We Collect

We collect personal information necessary to provide our services, including: full legal name, date of birth, residential address, email address, phone number, government-issued identification documents, financial information (bank account details, transaction history), and device/usage data when you access our platform.

How We Use Your Information

Your personal information is used to: open and maintain your trading account, process deposits and withdrawals, comply with regulatory requirements (KYC/AML), communicate service updates and promotional offers (with your consent), improve our platform and services through analytics, and prevent fraud and unauthorized activities.

Data Protection

We employ industry-standard security measures including 256-bit SSL encryption, data encryption at rest, access controls, regular security audits, and employee training. Your data is stored in secure, geographically redundant data centers with strict physical and digital access controls.

Your Rights

You have the right to access, rectify, or delete your personal data, object to certain types of processing, restrict the processing of your data, receive your data in a portable format, and withdraw consent at any time. To exercise these rights, contact our privacy team at privacy@crypto-trust-chain.com.

Cookies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You can manage cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.

Regulation

Regulatory Compliance

Crypto Trust Chain is committed to operating within the highest regulatory standards. We adhere to strict anti-money laundering (AML) regulations and know-your-customer (KYC) procedures designed to prevent financial crime and protect both our clients and the integrity of the financial system.

Client Fund Protection

All client funds are held in segregated bank accounts at tier-1 financial institutions, completely separate from the company's own operational funds. This means your money is protected even in the unlikely event of company insolvency. We also maintain additional insurance coverage for client assets.

Anti-Money Laundering

We maintain a comprehensive AML program that includes identity verification for all clients, ongoing transaction monitoring using advanced automated systems, suspicious activity reporting to relevant authorities, regular staff training on AML procedures, and periodic reviews of our compliance framework.

Fair Trading Practices

We are committed to fair and transparent trading practices. This includes providing accurate and timely market prices, executing orders promptly and at the best available price, clearly disclosing all fees and charges, and maintaining robust systems to prevent conflicts of interest.

Risk Disclosure

Important Risk Warning

Trading financial instruments, including Forex, CFDs, cryptocurrencies, and other leveraged products, carries a high degree of risk and may not be suitable for all investors. You may lose more than your initial investment.

Leverage Risk

Leverage amplifies both potential profits and potential losses. While it allows you to control larger positions with a smaller amount of capital, it also means that adverse market movements can result in losses that exceed your initial deposit. You should carefully consider whether leveraged trading is appropriate for your financial situation.

Market Risk

Financial markets are subject to rapid and unpredictable price fluctuations caused by economic events, geopolitical developments, changes in government policy, natural disasters, and other factors beyond anyone's control. Past performance is not indicative of future results.

Cryptocurrency Risk

Cryptocurrencies are highly volatile, largely unregulated, and subject to unique risks including hacking, regulatory changes, liquidity constraints, and technology failures. The value of digital assets can fluctuate dramatically within very short time periods.

Only invest capital that you can afford to lose entirely. If you are uncertain whether trading is suitable for you, we strongly recommend seeking advice from an independent financial advisor.

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